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Social Media & Customer Service

Social Media & Customer Service

Maybe you don’t believe that social media has an effect on sales, and we’ll leave the convincing you of otherwise to another blog post. But if you’ve ever spent 3 hours on hold with customer …

How to Get Rid of Bad Reviews

How to Get Rid of Bad Reviews

If you are a small business owner that depends on customer reviews, like a restaurant, you may have run into issues with disgruntled employees or angry customers writing negative reviews on sites such as Yelp, …

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